YouTube only - last resort/possible reason.
Cooldown Broadcaster ignore cooldowns but nobody else does, restarting the bot will clear all cooldowns. Cost if the cost is set to anything higher than 0 currency must be enabled and user need enough points. Stream Whisper means you have to whisper the command Usage make sure it's set to the chat that's being used. Most likely one of the following settings was overlooked. Make sure Streamer Channel is the same as your actual stream nameīot can send messages but isn't responding to commands. Go into bot connection (Only available for Twitch). You most likely connected the bot to the wrong channel. Messages show in console/chatbot but not stream chat Can't complete the captcha in the setup wizard. Can't update game/tile through dashboard or command. Bot size is huge/tiny on one or multiple monitors. Songrequests won't play/does not currently recognize any of the video formats available. 
Songrequests not responding in chat/Songrequest stuck on track.Bot can send messages but isn't responding to commands.Messages show in console/chatbot but not stream chat.
Twitch | YouTube List of issues with known fixes
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